The Simple Guide to Storytelling for Social Media: Connect, Engage, and Grow | Storytelling for Social Media: Simple Tips | Powerful Social Media Storytelling Techniques to Captivate Your Audience in 2026

We all love them. From bedtime stories as kids to movies and chats with friends, stories are how we understand the world. They make us feel. They help us remember.

Now, think about social media. It is full of noise. Ads, updates, photos of food, cute cats... so much information. How do you make someone stop and care about your post?

The answer is storytelling.

For your business, your brand, or even your personal profile, storytelling is the key. It is not about making things up. It is about sharing your truth in a way that pulls people in.

This guide will show you how. We will use very simple English. We will answer big questions like what is storytelling in business and what is storytelling in marketing. We will learn how to be a good storyteller. We will look at what are storytelling techniques and what are some storytelling techniques you can try today. Finally, we will find out what is the best categories for storytelling for you.

Let's begin.


Part 1: What is Storytelling in Business and Marketing?

First, let's clear up the big ideas.

What is Storytelling in Business?

What is storytelling in business? It is the heart of your brand. It is not just your logo or your products. It is the reason you exist.

Imagine two shops selling the same handmade soap.

  • Shop A posts: "Buy our soap. $5. Made with natural ingredients."

  • Shop B posts: "Our story began when my daughter's skin reacted to everything. I started mixing oils in my kitchen, dreaming of one gentle bar. After 50 tries, we found it. This soap is that promise of kindness. For sensitive skin, for my daughter, for you."

Which shop do you feel connected to? Shop B, of course. That is storytelling in business.

What is storytelling in business? It is sharing your "why." What is storytelling in business? It is making people feel they are part of your journey. When you know what is storytelling in business, you stop being just a seller. You become a friend, a guide, a problem-solver.

Let's say your business makes strong tote bags. What is storytelling in business for you? It is not just "strong bags." It could be: "We make bags for the doers, the explorers, the book-carriers, and the market-goers. Because what you carry matters, and it should last." That feeling is what is storytelling in business.

So, what is storytelling in business really? It is building trust. It is showing the human faces behind the name. It is explaining what is storytelling in business through your history, your struggles, your wins. Mastering what is storytelling in business means your values become your message. In short, what is storytelling in business is your soul, shared.

What is Storytelling in Marketing?

Now, what is storytelling in marketing? This is how you use your business story to attract people. It is the action you take.

If what is storytelling in business is your heart, then what is storytelling in marketing is your voice. It is how you talk about your heart on social media, in ads, and on your website.

What is storytelling in marketing on social media? It is a plan. You take that big "why" and break it into small, daily pieces.

For the soap shop, what is storytelling in marketing looks like:

  • A short video showing the mixing process. (This shows care).

  • A photo of a happy customer's message. (This shows proof).

  • A story about the farmer who grows the lavender. (This shows connection).

All these small posts point back to the big story: "gentle soap born from love."

What is storytelling in marketing is different from just listing features. Saying "our bag has double-stitched seams" is a fact. Showing a video of the bag holding 20 heavy books without a tear is a story. That video proves the strength. That is what is storytelling in marketing.

Great what is storytelling in marketing makes people feel first. They feel inspired, understood, or curious. Then, they become interested in your product. To do what is storytelling in marketing well, you must be consistent. Your posts, your pictures, your words—they should all feel like they come from the same place. This is what is storytelling in marketing at work.

In simple terms, what is storytelling in marketing? It is the bridge. It connects your business's soul (what is storytelling in business) to your customer's needs. Learning what is storytelling in marketing is learning to build that bridge in a beautiful, strong way.


Part 2: How to Be a Good Storyteller

Now, the big question: how to be a good storyteller? You don't need to be a famous writer. You just need to be clear, honest, and think about your audience.

Here are the simple rules for how to be a good storyteller on social media.

1. The Customer is the Hero.
This is the first rule of how to be a good storyteller. Your brand is not the hero of the story. Your customer is. You are the wise guide, like Yoda in Star Wars or the fairy godmother in Cinderella. You provide the help (your product) and the advice (your content) so the hero can win.

Every post should ask: "Does this help my hero? Does this make their life better, easier, or more fun?" Thinking this way is the core of how to be a good storyteller.

2. Use a Simple Structure.
Good stories have a shape. For social media, use this shape:

  • Problem: Start with a pain point your hero feels. "Tired of messy mornings?" "Is your workspace disorganized?"

  • Solution: Introduce your product as the helper. "This one planner changed everything for me..."

  • Transformation: Show the happy ending. "Now my days are calm and productive. Here's how..."
    This simple beginning-middle-end is key for how to be a good storyteller.

3. Be Real.
People can spot fake stories from far away. How to be a good storyteller means being authentic. Show your real workspace, even if it's messy. Share when something goes wrong and how you fixed it. Introduce your team. Let people see the human behind the brand. This realness is a huge part of how to be a good storyteller.

4. Grab Attention Fast.
You have 2 seconds before someone scrolls away. Your first line or image must be a "hook."

  • Ask a question: "Ever felt this way?"

  • State a surprising fact: "90% of people make this mistake."

  • Show a stunning "after" picture.
    Learning to hook people is a skill for how to be a good storyteller.

5. Make a Series.
Don't just post random things. Turn your story into chapters.

  • "Maker Monday" – show how you create.

  • "Testimonial Tuesday" – share customer stories.

  • "Throwback Thursday" – share your business's early days.
    This makes people come back for the next "chapter." It's a smart tactic for how to be a good storyteller.

How to be a good storyteller is a practice. Start small. Be consistent. Talk with your audience, not at them. Listen to their stories too. Remember, how to be a good storyteller is about connection, not perfection. If you want to learn how to be a good storyteller, study brands you love. See how they make you feel. The secret to how to be a good storyteller is often in the small, true details. The path to how to be a good storyteller involves trying, learning, and trying again.


Part 3: What Are Storytelling Techniques?

You have your story. You know how to be a good storyteller. Now, you need tools. These tools are called techniques.

So, what are storytelling techniques? They are specific methods to make your story more powerful and memorable. Let's explore what are some storytelling techniques you can use right now.

1. The Hero's Journey.
This is a classic pattern. The hero (your customer) starts in their ordinary world (with a problem). They meet a guide (you). They get a tool (your product). They face a challenge (using it). They win and return transformed (happy with the result). Use this for long customer stories or case studies. This is one of the most powerful storytelling techniques.

2. Before and After.
This is simple and very effective for social media. Show the "Before" state (the problem) and the "After" state (the solution). Perfect for fitness, cleaning products, design, food, etc. A picture is worth a thousand words. When thinking what are some storytelling techniques, this is a must-try.

3. Behind the Scenes (BTS).
People love to see how things are made. Show your workshop, your brainstorming session, your packaging process. This builds huge trust and makes people feel like insiders. This is a key answer to what are storytelling techniques that build connection.

4. Customer Stories (User-Generated Content).
Let your happy customers tell the story for you! Share their photos, videos, and reviews. It's the most believable form of marketing. It shows real people getting real value. Including this is smart when deciding what are some storytelling techniques to use.

5. The Emotional Touch.
Connect to feelings. Joy, nostalgia, hope, relief, inspiration. A video of a family using your picnic blanket creates joy. A post about overcoming a common frustration offers relief. Making people feel is the goal of many storytelling techniques.

6. Facts Wrapped in Story.
Numbers are boring. Stories with numbers are powerful. Instead of "Our app saves time," say: "Sarah used to spend 2 hours every Sunday planning meals. Now, with our app, she does it in 15 minutes. That's 7.5 extra hours a month for her family." See the difference? This technique gives life to data.

7. Conflict and Resolution.
Create a little drama. Present a common conflict: "Storing holiday decorations is a nightmare!" Then, show the resolution: "Until you try our labeled, stackable bins. Peace at last!" The tension grabs attention; the solution gives satisfaction.

So, what are storytelling techniques? They are your toolbox. What are some storytelling techniques you can start with? Try Before/After and Behind the Scenes this week. To find what are some storytelling techniques, look at ads you remember—why did they stick? Great marketers know what are storytelling techniques that create action. The study of what are storytelling techniques helps you choose the right tool. Effective storytelling techniques make your message stick.


Part 4: What is the Best Categories for Storytelling?

You can't tell every type of story every day. You need focus. So, what is the best categories for storytelling for your brand? A category is like a channel on TV. You pick the channels that match what your audience wants to watch.

Choosing what is the best categories for storytelling helps you plan better content. Here are the top categories. See which one fits you.

1. The Origin Story.
This is where you began. The "lightbulb moment." The struggle in a garage. The friendship that started it all. This builds deep connection and is often what is the best categories for storytelling to start with. It answers "Why should I care about you?"

2. The Customer Success Story.
This is proof that you work. Showcase reviews, testimonials, and case studies. If your product delivers results, this is what is the best categories for storytelling for you. It answers "Can you really help me?"

3. The Educational Story.
Teach your audience something useful. How-to guides, tips, tutorials, and explainers. This positions you as a helpful expert. For service businesses (coaches, consultants, teachers), this is often what is the best categories for storytelling. It answers "What can you teach me?"

4. The Behind-the-Scenes (BTS) Story.
The daily life of your business. Team introductions, office dogs, failed experiments, celebrations. This builds familiarity and trust. For personal brands and small businesses, this can be what is the best categories for storytelling. It answers "Who are you really?"

5. The Value Story.
What do you believe in? Sustainability, community support, local sourcing? Share stories that live these values. This attracts people who share your beliefs. For purpose-driven brands, this is what is the best categories for storytelling. It answers "What do you stand for?"

6. The Future Vision Story.
Where are you going? What's the next big dream? This inspires your audience and gets them excited to be part of your journey. For tech or innovative companies, this can be what is the best categories for storytelling. It answers "Where are we going together?"

So, what is the best categories for storytelling for you? Probably a mix. A bakery might use: Origin (family recipe), BTS (baking at 4 am), and Customer Success (birthday cake photos). To decide what is the best categories for storytelling, think about your audience's questions. Test to see what is the best categories for storytelling gets the most love. Your mission defines what is the best categories for storytelling. Don't stress—pick two and start. The search for what is the best categories for storytelling is part of the fun.


Part 5: Your Simple Storytelling Plan for Social Media

Let's make a plan. Follow these steps.

Step 1: Find Your One Core Sentence.
What is your business's big story in one line? Use what is storytelling in business here.

  • Example: "We make comfortable shoes for people who are on their feet all day, because everyone deserves happy feet."

Step 2: Pick Your Main Categories.
Choose 1-2 from what is the best categories for storytelling.

  • Example: For the shoe company: Customer Success Stories and Educational Stories (foot care tips).

Step 3: Choose Your Techniques.
Pick 2-3 from what are storytelling techniques.

  • Example: Use Before/After (tired feet vs. happy feet) and Customer Stories (reviews from nurses, teachers).

Step 4: Plan Your Content Pillars.
A "pillar" is just a category. Plan weekly posts around each pillar.

  • Week 1: Customer Stories

    • Mon: Photo from a nurse customer.

    • Wed: Video testimonial from a chef.

    • Fri: Share a customer's text review.

  • Week 2: Educational Stories

    • Tue: "3 Simple Stretches for Tired Feet."

    • Thu: "How to Choose the Right Support."

    • Sat: "Why Our Insole Design Works."

Step 5: Create and Post with Heart.
Before you post, ask:

  • Is my customer the hero here?

  • Does this connect to my core sentence?

  • Is it real and honest?

  • Does the first second grab attention?

Step 6: Talk and Listen.
Storytelling is a two-way street. Reply to comments. Ask questions in your posts ("What's your biggest foot pain?"). Use their answers to create new stories.


Conclusion: Start Your Story Today

You have all the pieces now.
You understand what is storytelling in business-it's your heart.
You understand what is storytelling in marketing-it's your voice.
You have ideas on how to be a good storyteller—make the customer the hero, be real.
You know what are storytelling techniques and what are some storytelling techniques—like Before/After and BTS.
You have thought about what is the best categories for storytelling for you—like Origin or Education.

Now, just start. Your story is already there, inside your business, your team, your customers. Your job is to share it, one simple, honest post at a time.

Social media is not a billboard. It is a campfire. Gather your people. Tell your story. Listen to theirs. That is how you build a community that cares.

Go on. Tell your story. We're listening.

11 Ways to Use Social Media for Storytelling

When we think about the stories we read as children, they had a beginning, middle, and end; a climax or conflict; and some sort of moral lesson. Great content on social media can also deliver a similarly rich message when done correctly.

A story isn’t just about words – a great story teaches us something about the world and ourselves. And great content marketing tells a good story.

Today, we’re seeing more innovative uses of storytelling incorporated into brand building (some with the help of artificial intelligence (AI)) as customers demand more from companies.

More people want to understand the ethos and mission of a brand to see if it is committed to something meaningful (such as a social issue or cause), rather than just buying something because it’s 'cool'.

So, what’s the best way to tell a story on social media? Let's look at 11 great ways to do it!

1) Develop a (Long) Story Arc

A story is essentially a sequence of events with some key elements. With social media, you have plenty of options to tell stories in new ways that cross the boundaries of traditional storytelling and advertising.

While you may have some restrictions (for instance, length), you also have a number of tools at your fingertips.

Before you develop your social content as part of a campaign or advertising strategy, it’s important to look ahead at your end goals and work back. Ask yourself questions like:

  • What does your business goal look like one year or five years from now?
  • Where would you like to be in terms of preferred or target audience?
  • What is your growth plan demographically and even internationally?
  • How are you performing in comparison to your competitors?

Every clip, blog, video, or image needs to be a mini-story in itself, but what about taking your audience and customers on a journey that lasts longer than that?

When you think about the fact that each piece of content contributes to your brand and business story, you have the potential to 'hook' people over the long term.

To this end, you can think of your 'story arc' – the beginning, middle, and end. Not only for each piece of content but also in connection with your long-term goals and unique offering or USP.

Let's look at a great example, the beauty brand Dove. Originally launched as a soap brand, the company has put storytelling at the heart of its marketing campaigns to focus on empowering women through a message of self-esteem and self-acceptance.

Dove's The Code campaign was launched to raise awareness of the potential impact of artificial intelligence in the beauty industry.

The advert below aims to make women think about keeping beauty real even in the face of fake or AI-generated imagery that makes them feel pressure to alter their appearance because of what they see online.

2) Show, Don’t Tell

When it comes to any kind of advertising, whether it’s social media-based or not, it’s better if you show your story rather than tell it. But, what does this mean?

In the realm of social media, this might be as simple as creating a compelling video, or infographic, or using a stunning visual in combination with a catchy title to get your message (or the gist of it) across quickly. After all, you only have a few seconds to make your point, so why not make it as clear and visually inviting as possible?

Technology company GoPro is a great example of this 'show, don't tell' storytelling. While they do have promo videos to show off their newest camera, the majority show how their cameras are used and the results are pretty spectacular. It's not only the GoPro crew that posts videos but millions of customers who want to share their sporting feats.

Here's a compilation of the 'Best of 2024' on YouTube that encapsulates what their cameras can do without mentioning the product but clearly showing it being used!

https://youtu.be/63DPDUolwV4

3) Write Like a Writer

Do you have experience of online writing, copywriting, fiction or non-fiction? The truth is that while a bit of experience helps, you don’t really need to be an expert in any genre to nail storytelling on social media.

What will grab attention, though, is creativity, boldness, and the type of message that cuts to the chase – or at least gives a hint of the amazing things to come.

Depending on your audience, sometimes this will incorporate more of a story which includes some typical narrative elements. Think of the hero’s journey, for instance: it typically incorporates an unexpected hero (the protagonist) who finds themselves in a situation where they must do something life-changing (save the world from destruction).

If you are able to invite your audience in using the same tools that fiction writers do, you probably will get them engaged from the get-go. Plus don't forget the importance of SEO writing when it comes to search and social media, the right keywords mean getting to the right people.

If you ever experience writer’s blog, then check out these 10 tips to get the cogs whirring again!

Here's an example from the Dollar Shave Club, a brand which exploded onto the men's personal grooming scene with messaging that was innovative and funny.

This is one of their Facebook posts that uses its trademark humor to promote its razors by comparing its products to the feel of others on the market.  It’s not pretty, but it works!

4) Use Influencers & Other Partners

Some of the most innovative social advertising we’re seeing today tends to combine two or three elements: a celebrity or influencer marketing, a genuine cause, and a product.

This combination of elements taps into an issue that people care about by leveraging the power of a relevant influencer or brand (make sure the influencer or partner is relevant, otherwise your content could fall flat).

A great example is GymShark's #Gymshark66 campaign where they challenged people to change their lives by forming positive habits.

To kick off the campaign, the brand partnered with some fitness influencers and created a video series called “Stories of the 66” where people talked about their journey. The campaign resulted in more than 1.9 million likes, 12,576 comments, and 45.5 million views, as of May 2024 according to Marketing Week. And it’s still growing.

On TikTok, fans share videos of their progress resulting in nearly 148,000 posts under the hashtag.

One area where influencers and partnerships can work well is the non-profit sector. By getting backing for a particular social issue or cause, the charity can benefit by raising awareness and driving interest which can result in increased revenue from fundraising or volunteer recruitment.

A perfect example of this is how Matt Damon's company water.org has partnered with Stella Artois since 2015  to urge consumers to purchase Stella Artois chalice glasses with profits going to the organization’s clean water campaign to connect the brand and the cause in a memorable way.

This is a sort of triple-whammy where audiences get in an effort to also promote the company’s focus on providing clean drinking water to underprivileged communities.

5) Leverage AI

While AI can’t replace the human touch, humorous approach or level of creativity required to tell a story, it can be a useful tool.

AI copywriting tools like ChatGPT and Jasper can help to conduct research or generate ideas for social media once you know how to write prompts that are detailed and focused.

For example, you can ask ChatGPT questions such as:

  • Create 7 engaging questions to use in our next Q&A session about [insert subject]
  • Conceptualize 5 creative YouTube Shorts related to [insert product/service or topic]
  • Create 5 Facebook Live topics to engage a panel of beauty influencers around [insert product/service or topic]

You can also use AI to create first drafts for posting on social media. This could be as simple as a few posts for a campaign or a video script. These tools can also help with proofreading and editing content to avoid embarrassing typos or mistakes, especially if you’re a solo marketer, freelancer or work for a small team that’s tight on time and resources.

The key using AI in your social media activities is to use it as a companion, let it be there to help you but not replace that work that you do or content you produce.

Other AI tools for social media are:

Visual tools

  • Canva – Templates for social media posts, infographics, and ads.
  • Adobe Express – Easy-to-use design platform for storytelling visuals.
  • Lumen5 – Turns blog posts or scripts into short videos using AI.

Video creation & editing tools

  • Animoto – Drag-and-drop video creation focused on storytelling.
  • InVideo – Ready-made templates for story-driven video ads.
  • CapCut – Easy mobile editor with storytelling transitions and effects.

Script & storyboard tools

  • Notion or Trello – Organize story arcs, content calendars, and campaign ideas.
  • Boords – Storyboarding tool with collaboration features.
  • Writer or Grammarly – For polishing social ad copy or storytelling captions.

6) Connect With Your Followers

Social media platforms offer plenty of built-in tools to understand the types of posts that drive the most engagement. This should give you insight into the popularity of your content across channels.

You can look at your social media data to gain insights and see what was most effective. Was that one post, longer blog, or ebook something that resonated in the past? Or perhaps it was a funny video that got a lot of shares?

You can then use these insights to get a sense of what is hitting your audience and build a new story from there.

Consider using Facebook Live, create TikTok content that taps into trends or produce clever and funny videos to help explain your mission and message in a fresh way. People who’ve followed you for a while are likely to get bored seeing the same old things in their social feeds, so it’s important that you spice it up at every chance you get.

Have a look at the cleaning product company, Scrub Daddy's TikTok page to see how they use humor (and a mascot) to engage followers (4.3 million and counting) and promote new products.

7) Make It Meaningful

So maybe you’ve conducted thorough market research and audience listening ,and you’ve gotten to know your current customers well enough.

If you’re developing a brand story or campaign, the key element behind reaching people is that you have to find what makes your product meaningful to the audience. What matters to them, not just in the short run but also in the long run?

For instance, an airline offering discounts on one-way flights may not want to just focus on how it’s less expensive, but on tailoring the ads towards digital nomads who may be taking advantage of such flights as a part of their ongoing lifestyle choice of staying “on the road.”

Once you figure out what is deeply meaningful to your audience, you can then develop a story-line – a brand story-line as well as a set of story-line snippets – to illustrate a need with an underlying emotional base.

For example, when beauty brand Milk Makeup launched, it didn’t follow the typical direct to consumer route. Instead, it followed instinct and built loyalty through belief and community.

It’s now one of Gen Z’s most trusted brands, according to Campaign not because it went viral, but because it stood for something (clean beauty and vegan makeup) long before it ever sold anything. Plus it’s all about the attitude which many young women respond to.

8) Use Features to Get Personal

There are plenty of features on social platforms that can help you convey emotion, authenticity, and immediacy in a short period of time.

The main ones that come to mind are Instagram video formatsSnapchat Stories, and even TikTok. You can use each of them to produce real-time videos that last for a short period of time.

This type of ephemeral marketing is ever-popular especially with the millennial and younger demographic mostly because it’s a snippet of real life. People crave authenticity more and more in the digital world, so offering a real glimpse into someone’s personal world can sometimes feel like a breath of fresh air.

The best part about these tools (as well as Facebook Stories and Facebook Live) is that you don’t really need to create anything special, or even use a lot of text or words. Simply letting someone see a real-live person talking or doing something in real-time is more than enough. And it’s a perfect opportunity to demonstrate your product or service in a real-life context.

Take National Geographic's use of Instagram Stories for example. By leveraging amazing photographs, the brand uses Stories to educate and inform people about a range of issues concerning the natural world and science.

The simple but eye-catching Story asks people if they know the difference between a number of animals and gives facts about each to educate.

9) Go Short

Short-form video has exploded in recent years. In fact, Wyzowl research found that 44% of consumers prefer to learn about products through short videos versus any other format and 30% watch them to the end.

This is largely due to the huge popularity of TikTok that makes its living from short-form videos! This means that brands, influencers and creators are now creating videos that pack a punch with 15 to 60 seconds.

This appetite for short-form videos has prompted other platforms to follow suit. YouTube Shorts is now hugely popular while Instagram Reels or Instagram Shorts are also a big draw for the platform. While Facebook Reels also supports short-videos between 3 to 90 seconds in length if that’s a popular platform for your brand.

Short-form video is a great way to hook people and draw them to your long-form content such as blogs or research. The key to a great short video is to create a story-arc by using a hook, building the story and then providing a solution or resolution.

Here’s a great example from Levis on Instagram that uses videos regularly to showcase their denim and drive brand awareness. This video is a ‘behind the scenes’ example with a funny voiceover that packs a punch in just 19 seconds.

10) Use data visualization

Many consumers want to see facts and figures from brands, particularly when it comes to sustainable practices or reporting for transparency. But they don’t want to have to do a deep dive online to do it.

That’s where data visualization comes in. By using visuals to share information you can not only make it easier for people to obtain and understand but also really drive meaningful engagement.

For example, let’s say you have exciting original research that would interest your target audience and the wider industry. It’s great to create a detailed research report or whitepaper, but most people don’t have the time to digest that level of information.

So, create an infographic, simple bar chart, interactive map or carousel of the key findings on social media to share the information. Or create a short video from a senior executive or industry leader highlighting the findings. Consider trying out tools like Flourish, Piktochart or Datawrapper to create visual stories.

This type of content could do well across any channel if you tailor it, but LinkedIn can be a powerful platform for this type of information.

Top tip: Read our blog ‘Be a LinkedIn Leader’ for some tips and tricks.

11) Build a Community

You shouldn’t underestimate the power of community on social media. While consumers may treat it as a customer service channel to ask questions, complain or even share good news, many people like to communicate and engage using social media platforms.

So it’s worth taking a community focus in your social media activities. Engage with your followers by posting questions or conducting polls. Then take time to share the results of those communications to show you’ve listened.

Facebook groups and LinkedIn groups offer a great forum to connect with your audience and give them the opportunity to give opinions or bring up issues. But also let people in the group connect with each other so you give them space to discuss and be your advocate.

“I don't think it's the brand's job to persuade people to become part of their community. It's their actual community, their customers, their audience, that should do the legwork for them. They just need to provide a space for that to happen, and that space isn't just having a social media platform, being on TikTok or YouTube, it's about showing up around key cultural moments or things that matter to audiences,” said Kineta Kelsall Founder of ⁠School of Social⁠ and LinkedIn trainer in a DMI podcast.

For example, Canva has a design community on Facebook with over 450,000 members where people can learn how to make the most out of the platform, and get the latest updates, tips, events, and insights straight from the Canva team.

Canva design community on FB

Social network Reddit has gained ground in recent years with many people flocking to the channel for advice and information. Discord is another platform that’s popular with gamers if this is an audience you want to engage.

Building a community can also give you invaluable content you can share on your platforms. User-generated content is invaluable to brands as a way to tell people about a product or service from the point of view of a consumer.

Final Thoughts

Consumers have so many choices when it comes to purchasing power, and this is a good thing for them. But sometimes it's a bad thing for marketers because there’s plenty of competition.

The good news is that there are still only a small number of companies that are able to use social media in such a way that they tell a story that truly connects. Make sure your brand is one of them.

Use Social Media to Engage & Grow

Social media is everywhere and it's the perfect place to engage and nurture customers. Our certified Social Media Marketing course taught by experts covers everything you need to know in ten modules. You will be able to conduct social research, develop social content, leverage social commerce and affiliate marketing, use it for customer service and develop a social strategy. You will also learn how to use the biggest social platforms from Facebook to TikTok to WhatsApp for your marketing activities. Get started today!

🌸 About Neeti Keswani

Neeti Keswani is the founder of Plush Ink and host of the Luxury Unplugged Podcast, where luxury meets spirituality. As an author, storyteller, and self-improvement coach, she helps conscious creators and professionals align with purpose, identity, and abundance through mindset transformation and emotional healing.
Her mission is to empower people to live with intention, authenticity, and joy — blending inner work with outer success.
Connect with Neeti:
🎙️ Luxury Unplugged Podcast — https://podcasts.apple.com/us/podcast/luxury-unplugged-podcast-where-luxury-meets-spirituality/id1551277118
📖 Instagram — https://www.instagram.com/luxuryunpluggedpodcast/
💼 LinkedIn — https://www.linkedin.com/in/neetikeswani/
🌐 Plush Ink — https://www.plush-ink.com/